Uptown Eats

Miguel Reyes 2 months ago

Good afternoon. Today, Sunday, April 12, 2026, at approximately 5:30 PM, I went to pick up an order from Nothin But Pho at your establishment located at 4321 Live Oak St. My phone screen was not displaying the order details from your system correctly; when the manager stepped out of the waiting area, I asked her—very politely—if she could help me read my phone screen or provide guidance regarding my order. In a very rude manner, she told me that she was going to cancel the order and ordered me to leave the premises. I do not believe this is an appropriate way to treat a customer who, at no point, showed her any disrespect. I contacted customer support to report the issue so that this does not happen to anyone else in the future. Now, through this channel, I would like to request that you review the parking lot security footage to observe both my behavior and hers—specifically her body language and gestures directed toward me. With all due respect, I do not wish to post a negative review of your business on social media, but I would appreciate it if you were to take appropriate disciplinary action regarding the manager in question.

Webster Tottress 3 months ago

Why is it so hard to get the right sized coffee from Starbucks? They constantly give me a grande when I order a Venti. No one ever picks up the phone, but one time she did come she was extremely rude. This is by far the worst Customer Service ever.

Regina Pelton 2 years ago

Gorilla Nutz the food was really good. The buffalo lemon wings, corn, Gouda Mac, GRABBAGE 😋 and gorilla nutz AWESOME. Thank you

April Taylor 11 months ago

This was a new concept for me. When I pulled up I was certain I was in the wrong spot. You order and pay at a kiosk and wait for your food. They have a variety of food options and it was super quick and easy. When your food is ready you get a code for a locker, you retrieve your order and go. This is now my go-to for take out without delivery fees.

Tamoria Reed 2 years ago

They made the food look really good but the food was definitely horrible the waffle was broken up into bits the pork chops dry no condiments whatsoever the macaroni horrible fries cold and old I couldn’t even chew the porch chop just don’t shop